Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
7.0
Location
7.6
Service
7.0
Dining
9.0
Guest reviews
8.2/10
based on 5 reviews
8.0
8.0/10 based on 128 reviews
Oscar
United Kingdom,
March
2025
5.8/10
I had a pleasant stay at The Palm Hotel, enjoying the clean rooms and friendly staff. The complimentary breakfast was delicious, and the location made it easy to find nearby markets. However, the noise levels from other guests and some machines did disrupt my sleep at times.
Rooms
8.0
The room I stayed in was spacious and clean, with three single beds that suited my needs perfectly.
Service
8.0
The staff was very accommodating, always willing to help despite some language barriers. I appreciated their kindness during my stay.
Location
8.0
Conveniently located close to a bus station and a shopping strip with diverse food options within walking distance.
Dining
9.0
Breakfast was a highlight of my stay, especially the buttery croissants that were incredibly tasty.
Facilities
7.0
The hotel offered essential amenities like room service and housekeeping, which made my stay comfortable.
Mason
United Kingdom,
March
2025
5.8/10
My stay at The Palm Hotel was overall pleasant. The rooms were spacious and clean, and the breakfast was truly really good. However, I did notice some noise issues and a hard bed, which affected my sleep quality.
Rooms
8.0
The room I stayed in was large and well-kept, featuring three single beds. While the cleanliness was impressive, the noise from adjacent rooms was quite noticeable, which made resting a bit challenging.
Service
7.0
The staff were friendly and accommodating, always ready to assist with any questions I had. However, the strict cash deposit policy was a bit inconvenient, especially since I didn't have enough cash on hand upon arrival.
Location
8.0
Conveniently located near the bus station and a variety of markets just a short walk away. It was perfect for a quick stopover, but it might lack entertainment options for longer stays.
Dining
9.0
The breakfast was a highlight of my stay—delicious and satisfying. It was one of those meals that set a positive tone for my day. I also appreciated the availability of gluten-free options.
Facilities
7.0
Facilities such as room service and laundry were available, making my stay more convenient. However, I noticed a lack of soundproofing which could be improved for a more comfortable environment.
Scarlett
United Kingdom,
March
2025
5.8/10
My stay at The Palm Hotel was mostly enjoyable. the rooms were clean and spacious, and I really appreciated the tasty breakfast. However, the noise from adjacent rooms was a little disruptive, and I struggled with the hard bed. Overall, it's a decent option for a short stay.
Rooms
6.0
The Studio room was spacious and clean. I enjoyed the complimentary snacks provided. However, the mattress was a bit too hard for my comfort.
Service
7.0
The staff were friendly and accommodating. I felt welcomed during my stay. However, I found the strict policy on the cash deposit a bit inconvenient.
Location
8.0
The hotel is conveniently located close to a shopping strip with various food options. it's an ideal spot if you need to grab a quick bite.
Dining
9.0
Breakfast was definitely a highlight for me. it was delicious and worth looking forward to each morning.
Facilities
7.0
The hotel had adequate facilities like room service and laundry. but I noticed some noise from machines during my stay, which was a bit bothersome.
William
United Kingdom,
November
2024
6.4/10
I had a decent stay at The Palm Hotel, but there were a few bumps along the way. The rooms were clean and spacious, which I appreciated, but the lack of soundproofing was a real issue. The staff were friendly and helpful, yet I faced some frustration regarding the cash deposit policy.
Rooms
7.0
The room I stayed in had three single beds, and it was quite big and clean. However, I could hear noise from adjacent rooms, which made it a bit difficult to fully relax.
Service
8.0
The staff here were generally friendly and accommodating, which I liked. They helped with my questions and provided some excellent advice about the area, though the language barrier was sometimes a challenge.
Location
8.0
The hotel is conveniently located near a shopping strip with various dining options, extending about 500 meters from the hotel. It's great for a quick meal or picking up snacks.
Dining
9.0
I particularly enjoyed the breakfast—they really do serve an incredibly good and tasty breakfast that I looked forward to every morning. The freshly brewed coffee was a good touch as well.
Facilities
7.0
While the hotel offered basic facilities like room service and housekeeping, I didn’t make much use of them. The complementary snacks in the room were a nice surprise.
Walter
United Kingdom,
November
2024
6.4/10
I had a mixed experience at The Palm Hotel. The cleanliness and size of the rooms impressed me, but the hard beds and the shortcomings with soundproofing were disappointing. The manager was helpful, and the breakfast offered was delicious, making it somewhat worthwhile.
Rooms
6.0
My room was spacious and clean with three single beds. however, the mattress was quite hard, making it tough to sleep well.
Service
5.0
The front desk staff were friendly and willing to help. but the strict cash deposit policy was a bit frustrating since I had to find an ATM first.
Location
6.0
Situated right in the highway, The Palm Hotel is conveniently located near the bus station. although the surroundings lack activities.
Dining
9.0
Breakfast was a standout here. it was incredibly good and tasty, and I would definitely recommend it.
Facilities
7.0
The hotel offers essential amenities like housekeeping and laundry services. but I'd appreciate more soundproofing in the rooms.